Software Delivery Platform Transformation & Operations
This project was delivered by members of the current VOTUM team before VOTUM IT EOOD & Co KD was founded in 2024.
Client context
A global automotive organization with 150,000+ employees. The platform in scope supports 1,000+ users.
The challenge
Fragmented tools, limited visibility and inconsistent processes across global teams made software delivery and testing hard to manage. Following a large-scale transformation, the organization needed a long-term partner to operate, maintain and continuously improve its centralized software delivery and testing platform.
What the team did
The team defined and executed a transformation strategy to unify software delivery and testing: a centralized platform based on OpenText ALM and UFT, with legacy systems migrated into a single ecosystem. Building on this foundation, the engagement included managed services for the platform — system maintenance, L1–L2 user support, incident management and continuous platform enhancements, all under agreed SLAs.
The result
A standardized, centralized platform for software delivery and testing, operated under agreed SLAs. Day-to-day platform operations and user support were covered by the managed-services scope, alongside continuous improvements to the platform.
Technologies
Related services
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